Emergency Care

We are always available if your loved one needs emergency help at home.

If your loved one has been discharged from hospital after an operation, been let down by their current care provider, or need urgent care after a fall, we can help.

We are experts in providing rapid response emergency care. We have experience of providing urgent care and we aim to be able to help within 48 hours of your call.

Urgent care with a personal approach

Within 24 hours of your call, one of our Care Managers will visit your relative at home to assess their needs. From that point on, the same person who carried out the assessment will oversee the care arrangements for as long as we are needed.

Often, family members are overwhelmed with the demands of organising urgent care for a loved one. We can manage the practical side of things, so you can be there to support emotionally. Organising hospital appointments and transport, seeking specialist medical advice, helping around the home – we can take care of everything.
The live-in caregiver manages everything that needs to be done in the home. They take care of the housekeeping, shopping, and cooking, and are extremely respectful when providing the personal care needed to maintain a dignified and fulfilling life. If your loved one wants to get out in the fresh air, or visit friends, we will arrange that too!